Legal
Privacy Policy
Last updated: May 25, 2026. This Privacy Policy explains how Sheetlane ("Sheetlane," "we," "us," or "our") collects, uses, discloses, and protects information when you use Sheetlane's websites, applications, products, and services. By using Sheetlane, you agree to the collection and use of information described here.
1. Information we collect
Account information
- Name, email address, profile image
- Workspace name and authentication details
- Billing information (handled by our payment provider)
- Account settings and preferences
Workspace and product content
Content you submit to Sheetlane, including spreadsheets, rows, columns, prompts, uploaded files, context documents, templates, workflow configurations, execution logs, and other content created or imported by you or your workspace.
Integration information
When you connect third-party services, we may process authorization tokens, account identifiers, metadata, tool outputs, action payloads, and logs necessary to provide integrations and workflow execution.
Usage information
Information about how users interact with Sheetlane, including pages visited, features used, workflow runs, AI usage, integration usage, errors, device information, browser type, IP address, timestamps, and diagnostic data.
Cookies and similar technologies
We may use cookies, local storage, analytics tools, and similar technologies to operate the service, keep users signed in, understand product usage, and improve performance.
2. How we use information
- Provide, maintain, and improve Sheetlane
- Create and manage accounts and workspaces
- Authenticate users and protect accounts
- Process imports, exports, AI features, integrations, and workflow actions
- Provide customer support
- Monitor usage, reliability, security, and performance
- Enforce terms, policies, quotas, and rate limits
- Send service updates, security notices, billing notices, and product communications
- Comply with legal obligations
3. AI processing
Sheetlane uses AI models and related infrastructure to provide features such as sheet generation, row enrichment, rewriting, classification, summarization, image generation, chat, and insights. Content you provide may be sent to AI providers or infrastructure providers as necessary to process your request. We use reasonable controls designed to limit processing to providing the service and improving reliability, unless otherwise stated in your plan or agreement.
4. Third-party integrations
When you connect an integration, Sheetlane may access and process information from that third-party service based on the permissions you grant. You are responsible for ensuring you have the right to connect the account and process the data through Sheetlane.
You can disconnect integrations from your settings. Disconnecting an integration may stop future access but may not delete data already processed into your Sheetlane workspace.
5. How we share information
We may share information with the following categories of recipients. We do not sell personal information.
- Service providers that help us operate Sheetlane
- AI model and infrastructure providers used to process requested features
- Integration providers when you connect or use third-party tools
- Payment processors for billing
- Analytics and error monitoring providers
- Professional advisors, legal authorities, or regulators when required by law
- Successors in connection with a merger, acquisition, financing, or sale of assets
6. Data retention
We retain information for as long as needed to provide Sheetlane, comply with legal obligations, resolve disputes, enforce agreements, maintain backups, and support legitimate business purposes. Workspace owners may request deletion subject to account settings, plan limits, legal requirements, backups, and technical constraints.
7. Security
We use administrative, technical, and organizational measures designed to protect information. No online service can guarantee absolute security. Users are responsible for keeping account credentials secure and managing workspace access carefully.
8. International data transfers
Information may be processed in countries other than where you live. Where required, we use appropriate safeguards for international transfers.
9. Your rights and choices
Depending on your location, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information. To exercise rights, contact us at hello@sheetlane.com.
10. Children
Sheetlane is not intended for children under 13 or the minimum age required in your jurisdiction. We do not knowingly collect personal information from children.
11. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted with a revised "Last updated" date.
12. Contact
Sheetlane Email: hello@sheetlane.com
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Questions about how we handle data? Email hello@sheetlane.com.